WordPress Free support ticketing System Plugins – WSDesk

WSDesk is a simple and user-friendly, free client-only system plugin, the plugin will help you seamlessly manage customer feedback. With WSDesk, all customer complaints feedback becomes a ticket, allowing you to respond effortlessly. The WSDesk is very lightweight and works on Ajax, so it does not interfere with your site’s loading speed.

The WSDesk design process takes into account every issue encountered by our website finding a suitable support system. So WSDesk comes with everything you need: unlimited tickets, multiple customer support, customizable email replies, complete ticket history, file attachments, and more. In addition, it is free!

Support will call in the fornt page through the shortcode, to facilitate the user to submit and manage their own work orders

Retrieve data from email using IMAP, Gmail, and G Suite
Completely based on Ajax web page loading
Simplified, barrier-free interface
Good management and classification view
Status reports and analysis for the last 7 days
Customize ticket fields and appearances
Use Ajax to search for tickets
Reply can send attachments

You can search WSDesk for online installation in the backend plugin installation interface, or download WSDesk here: https://wordpress.org/plugins/wsdesk/

Polylang – free manual translation plugin

The manual translation plugin can help you secondary translation of the content by using the appropriate software. You can write posts in your mother tongue and then translate it into other languages, so that users can switch between these languages. In this way the labor intensity of translation is larger, but the quality of translation will be higher.

Polylang just belongs to the manual translation plugin. This means that you must have proficiency in the language, you need to translate the content of your site’s manually, or you need hire someone to help you to translate. For all the webmasters who want to manage multiple language sites, Polylang is easy to use.

You need to add your support language in setting page, Polylang supports nearly 100 languages. Each language is added separately and you need to choose a unique two-letter encoding for it. You can also choose the language name or click the corresponding flag icon.

Now you can translate any post, page, comments, categories, tags or menu! It is important to emphasize that you do not need to translate every post, you only translate the posts what you need.

Every translation posts will generate a unique two-letter coded URL address you specified after the release of the translation, Users can use the appropriate gadget to switch.

Live Chat by Supsystic – WordPress online chat plugin

Live Chat by Supsystic can easily add online chat function for your WordPress site, help you build a good online customer service. There are few live chat features that are really free and easy to use, and Live Chat by Supsystic is the really good live chat plugin. Completely without third-party service support, all data and operations are done in WordPress.

Special feature:

Unlimited real-time chat
Real-time monitoring of visitors
Design templates that support custom live chat windows
Unlimited instant chat customer service
Chat history and statistics (only the professional version supports statistical functions)
Customer service phone instant chat applet (Android version)

Download to use:

1. You can search Live Chat by Supsystic in the backend for online installation, or download Live Chat by Supsystic https://wordpress.org/plugins/live-chat-by-supsystic/

2.Live Chat by Supsystic has a professional version, you need to pay for the purchase, if you need some features of the Professional Edition (statistics, some options), you can consider buying: http://supsystic.com/plugins/live-chat/

WP Fastest Cache – WordPress Cache Accelerator plugins

With wordpress constantly updated, the current wordpress is already very bloated, if you do not set the cache, the website response time will be longer. The use of cache plugins can significantly improve the website response load time. Currently W3 Total Cache and WP Super Cache, W3 Total Cache is a more professional cache plugin, suitable for professionals, WP Super Cache will be simpler.

Today, we introduce WP Fastest Cache, the cache plugin is very simple to use, the principle is to generate a static cache page in the server, the user access directly to read static files, to achieve the purpose of acceleration. At the same time WP Fastest Cache also support browser-side cache settings, the pages having been visited and static files will be cached in the browser, users visiting the same page for the second time will directly read local cache files of the browser.

In addition to these caching features, WP Fastest Cache also supports page compression, css and js file merge compression, which is more powerful than W3 Total Cache and WP Super Cache.

Plugin installation

WP Fastest Cache can be installed directly in the wordpress backend, search plugin name: WP Fastest Cache, enabled.

Plugin address: https://wordpress.org/plugins/wp-fastest-cache/